Got my car on Friday. Very safe environment and made me feel very welcome. Great people and would recommend to anyone! Very please with my car!
Have just arrived to Farnborough a few weeks ago. I was searching for a car to be able to travel around. After endless internet surfing selected a few options and visited a few places. Hours and hours of travelling by trains/buses/walking. At the end: cars looking great at pics, turn out to be simply either aesthetically or mechanically not sound. Finally, spotted a local car dealer and decided to visit. Consequent second and third visits. Alan Samuel showed me a few cars in great detail. He patiently answered my numerous questions. Always attentive and client oriented. Approach and attitude simply great! After a little negotiation struck an excellent deal. I would certainly recommend Tower Hill Garage and the most helpful Alan. Additional point: had to leave FB UK approx. one year later. One phone call, one visit. Car inspection just a few mins. They just made sure the car was ok. Sold the car back to the garage to a reasonable price. Again, immaculate service, great attitude. Thank you Tower Hill Garage for your service and attitude. – Rustem (Farnborough, UK)
We have just bought a Ford S Max from Tower Hill Garage after having been recommended by a neighbour. We have four children and were really open minded as to which seven seater to go for. The salesmen were really helpful, understanding our needs and having a great knowledge of the cars in stock (which we found really helpful as it helped to narrow the choice down). Credit to Tower Hill staff where its due, you made our buying experience a really pleasant one. The younger children loved the box of cars in the office to play with too! We definitely recommend Tower Hill Garage and also intend on having our SMax serviced by them in the future.
Wonderful customer service. I just bought a Ford Fiesta ztech and after dealing with suzuki salesman and Suzuki finance for years, driving for twenty and buying cars all over Europe, I can safely say that I would never go anywhere else for a car other than Tower Hill garage.
The car is perfect, the finance and paperwork dealings were fast. And they absolutely covered every possible angle to make it as easy as possible when I went to collect. The car was exactly as described, perfect and well looked after. Tower Hill in Farnborough was a Two hour journey for me, that’s how desperate I was to buy from them, along with their great reviews, which actually hardly do them justice, they are a small ‘family’ business who take care of their customers and cars.
They’re really honest and trustworthy too. I really can’t praise or thank them enough for all they did, even collecting me from the train station! Thank you Alan and all your staff for a great car buying experience. I will see you next time. Donna.
I bought a car a couple of months ago. Excellent car buying experience. Alan stayed after hours to ensure I made the right decision and has made sure to get back to me with any queries efficiently and offered advice. All problems have been sorted with immediate effect. Highly reccomend! Thanks team
…
I am adding to this review because Tower Hill have exceeded in their customer care. They gave me some advice after calling with a problem as I live a couple of hours away. However the issue persisted so I took it to my local garage to be looked over. After realising my car needed immediate work doing I called Tower Hill and they took into consideration my distance / inconvenience and authorised the job being done through my local garage as a one off with my car still under their warranty. My local garage were amazed by how smoothly and honestly Tower Hill had processed everything and said they would also recommend them.
Thank you so much guys !
I recently bought a used car through Alan at Tower Hill. The levels of service I received from the whole team have far exceeded my expectations and I can not recommend them enough. If I need another car I will definitely be returning here.
Edit….. Due to a couple of faults appearing a few weeks after purchasing I took the car back and the Tower Hill team rectified them without issue and kept me well informed. This is how all dealerships and garages should be. Professional polite and perfect for my car needs!
UPDATE: took the car I bought back to Tower Hill Garage Street a year later for MOT and Service and the excellent experience I had purchasing the car was replicated. Booked in quickly, price competitive and the staff friendly and professional. Worth noting in the 1st year of having the car there have been no problems at all and it passed the MOT and Service with no issues.
ORIGINAL: So impressed with Tower Hill Garage. I found the type of car I wanted in several garages but visiting Tower Hill made it an easy choice to buy from them. All of the staff were super friendly and very down to earth – absolutely no pushy sales people in sight. They were honest and very helpful with their advice. When I decided to purchase they made the process easy and totally stress free. They seem to be a garage that genuinely cares about their reputation and what their customers think of them. I couldn’t recommend them more and it will be the first garage I visit in the future if I’m in need again.
Back again to Tower Hill to buy another car. Cant rate them high enough. Excellent customer service no quibbles, minor details always sorted out without any issues. Such a great personal service. The car is fantastic and I always leave as a happy customer. Many thanks. Will definitely be back for you to source me another.
Recently purchased a car for our daughter and thought a local dealer would be the best option. We could not recommend Tower Hill enough. They really did offer some excellent customer service. Carrying out some work before we collected the car as part of the deal. We had a minor fault which was handled extremely efficiently and would definitely buy from
Them again.
I recently bought a car from Tower Hill Garage and was assisted by Paul Molyneaux. He was professional, friendly, and made the whole process smooth and stress-free. Paul answered all my questions clearly and made sure I felt confident in my purchase. Highly recommended for anyone looking for great service and honest advice!
Just purchased a car for my son and what a pleasure it was to deal with Tower Hill garage and their team. Paul, Rikky and Alan were all wonderful and I highly recommend them.
My son loves the mini and the team handed it over to us in showroom condition 🙂
Great experience with Rikky and the team. Would definitely recommend
Towerhill garage is always reliable , competent and trustworthy personnel.
Always has new stocks.Very professional and friendly sales rep .
Very well done and congratulations to the CEO .Kudos to everyone at Towerhill.
Fantastic experience at Tower Hill Garage! Paul was outstanding – even though he’s sold countless cars, he treated me with genuine respect and patience, ensuring I understood everything during my first car purchase (a reliable little Polo with low mileage). The process was smooth, not pushy, very easy, with clear communication throughout. I especially appreciated him going above and beyond to arrange delivery at the last minute when I had an insurance issue on pick-up day. All vehicles are immaculately cleaned after sale, come with a fresh clean MOT, and a full pre-delivery inspection. I also provided a list of a few things I wanted them to address and Paul informed me he’d already taken care of it all (and he had!). Highly recommend.
I bought a car from Tower Hill Garage last week and i would recommend this garage over and over again!. the guys were helpful, very kind and i feel went above and beyond for me. As a single female, garages can feel very daunting but from the minute i stepped into the office i was made to feel very welcome by everyone. This is a professional garage where they care about their customers!. Thank you so much Tower Hill Garage you were fantastic!
Went buy a car for my wife Toyota Aygo ,I dealt with Paul very professional and understanding our needs ,the car needed a few things done to it before we would buy it ,which Paul agreed without a fuss ,he put a new clutch on it ,and offered a reasonable price on our part exchange,when picking it up it was professionally cleaned and the items were all done ,I will be using them again in the future,unlike most car dealers these seem to understand your needs and very friendly to help you out
Paul was really helpful when we were stuck with a flat tyre! He helped to change the tyre and was a genuine and lovely guy
We have just bought our second car from Tower Hill and it was a brilliant experience from start to finish. The team were extremely friendly and helpful with all the questions we had. The car was fully checked over and valeted before we took it home. They’re very open and honest so it’s the perfect place to buy a second hand car without any worries.
I’m very happy in purchasing a car from this garage. No pressure sales and very professional and courteous! Great team! Thanks guys!
Would just like to give these guys 5 star, sadly my Mother passed away recently leaving me with her car.
I like many people have been led to believe the best way to sell cars is via “We buy any car”, “motorway company” etc….. turns out this is not always the case.
Anyway I contacted this local garage who come
Out and offered a fair price, professional, no hassle.
Lesson learned ,Always worth reaching out to our local community first!
Very happy with the service! We brought our Dacia Duster from there, Paul was our salesman who was friendly and very helpful. We felt no pressure from them. And are very pleased with the turn around for the car. My only issue with them was we had a bolt missing from our battery, they happily sorted it, but I thought these things would have been checked and when taking it back, they asked if we had changed the battery, as if they hadn’t looked at it. Would highly recommend them, very good service.
Helpful and honest car dealership, very happy with my new car which was a very straightforward process from the test drive to driving away quickly sorted an issue with the handbrake. Would recommend
What an amazing bunch of people , I’ve had such a great experience dealing with the crew at Tower Hill Garage especially Ricky who has gone above and beyond , I highly recommend and will definitely be going back when it’s time for a new car ! Thanks so much guys for all you’re help in finding the perfect car for my children and me , Katherine Young
Bought a VW estate from Tower Hill Garage and dealt mainly with Ricky. We had a couple of minor hiccups but the way they were dealt with was very professional and courteous. A breath of fresh air and I’m sure we’ll be using them again. Highly recommended without a doubt!
A great garage! We recently bought our Mini from there and the service we received was amazing. The cars are reasonably priced and there was no pushy selling at all from any of the team. Really relaxed and respectful atmosphere. Would recommend this place to everyone!
Tower Hill Garage – we bought a great little car there a few months back but I’d like to emphasise the excellent customer service we’ve experienced both when buying the car and later when we went back with some minor points. Both were sorted at no extra charge and with smiles from all the staff. A very pleasant experience – would highly recommend.
Excellent place to buy a car. Friendly, helpful but also non- pressure sales.
Lovely Ford Fiesta we bought in brilliant condition. Was given the chance for a long test drive. Purchase process nice and easy. A trustworthy place, with good quality used vehicles.
Paul, Ricky and Alan made us feel very welcome and supported us throughout the process of part exchanging our 17 year old Peugeot 107 and buying a much younger version of the same car. It was a very pleasant experience and the three gentlemen were friendly, knowledgeable, polite and kind at every turn.
5 star garage, excellent service and all staff are so friendly and helpful! Would highly recommend this garage to friends and family. Would like to say a massive thank you to Alan who was the salesman who dealt with myself and my partner, he was excellent is presenting all knowledge of the car and going through the process with us! Thank you all to those at Tower Hill Garage! 🙂
Recently brought a polo, was exactly what I was looking for and fair price!
Paul helped me from start to finish. He was very genuine, informative, professional and patient. He also provided all service history, as well as carried out a service and MOT on the car before purchasing.
Overall, great customer service, great cars, fair price. Would recommend for anyone looking to buy a reliable car for a decent price.
5 star without question!
Recently purchased my Mercedes C250 from Tower Hill and the service I received was absolutely phenomenal! Ricky and Paul were fantastic assisting me with organising the purchase and collection of my car, very professional and extremely well mannered!
I would 110% recommend anyone to purchase a car from Tower Hill Garage! You will not be disappointed
I recently bought a car from Tower Hill Garage & was extremely impressed with the courtesy & service provided by Rikky. He went above & beyond what he needed to do & he wasn’t pushy in any way. I highly recommend them to anyone looking for a car.
Very happy with the condition and price of the car and also the friendly service. And it’s not the first car we buy from Tower Hill.
Huge thank you to Rikky and the team! We recently brought a Mazda 2 from Tower Hill Garage and could not recommend them enough. Rikky made the whole process easy, and the customer service was amazing!
Thank you to all the staff at Tower Hill Garage, called the garage to check the car was still available travelled to Farnborough the same day and found the Ford Focus i was looking for. Picked the vehicle up the following weekend with no problems at all, again thank you Paul and Alan.
Following an AT search alert the team at the garage were really helpful, friendly and professional. All documentation and any concerns were clarified to enable me to make an informed decision before travelling 90 mins to view the vehicle. Thank you to the team for getting the vehicle ready for inspection and sale on the same day. I also had the vehicle checked by my local garage for peace of mind with regard to the 3 month warranty and I’m pleased to say all was good. I have been pleased with my purchase and would consider purchasing from them again.
Fantastic experience in purchasing a car from this garage. No pressure sales and very professional and courteous! Alan was excellent in making me feel welcome and answering any questions I had. After purchase, there was a slight issue which was dealt with very efficiently by Paul. So pleased that I found this garage, and will certainly use them again and recommend them. Great team! Thanks guys!
I recently purchased a car from Tower Hill Garage and had a fantastic experience. Paul, Alan, and Matt were incredibly helpful and supportive throughout the entire process. I’m thrilled with my new car and appreciate the no-pressure approach they took. I highly recommend Tower Hill Garage to anyone looking to buy a car. Thank you for the great service!
Brilliant from start to finish. Paul looked after me very well , the car was exactly how he described it . Very highly recommended
Just a big thank you to Alan and the crew! Thank you so much for a easy and simple process, Alan did not push and was happy to answer any questions let us sit in the car as long as we wanted (which wasn’t long because I loved it!) 100% recommend customer service was amazing, So Thankyou all so much!
The team at Tower Hill are polite, courteous and friendly. From the initial enquiry to driving home in my new car, everything went smoothly. Would definitely purchase from them again.
A great local car sales garage that has been in the area for many decades, always has a great selection of vehicles.
My mum recently get her car from Tower Hill and the staff were fantastic, no hassle, we were left alone to look around the cars, Alan,
Organised a test drive very easily as had seen a few cars we were interested in at Towerhill. Alan was very accommodating and knowledgeable. No pressure sales. Held the car for me when I called to say I wanted it until I could pay the deposit. Would buy from the again.
Found a car on auto trader. Was met by Alan when we got there. Showed us the car. Then left us to have a look around the car ourselves. He wasnt pushing us into buying the car like all other sales persons do. Answerd our question. Was such a lovely man couldn’t do enough for you. The car was in perfect condition just what we wanted. Would definitely recommend the garage 100%
Very good experience, no pressure when looking at cars and buying experience hassle free and very professional .
Recently got a car from Tower Hill Garage and was thoroughly impressed by the approachable and fair nature of the staff. Very straightforward and stress free process, highly recommended!
I had an excellent experience purchasing my car at this dealership.the salesperson especially Alan Samuel was not only a true professional but also incredibly kind,patient, attentive though out the entire process.they took the time to explain everything in detail and made sure I felt comfortable avery step of the way. I highly recommended this dealership for anyone looking for a smooth and enjoyable car buying experience. Thanks
I’ve had such a great experience at Towerhill Garage. The team are so friendly and am loving my new car! Alan made sure my new car was all ready for collection and trading my old car was so easy! Thank you so much !
Excellent service, second time I’ve brought a car from them and I’ll definitely be using them again. Alan went above and beyond to help me from viewing the car to driving it away. All the chaps there are extremely helpful. Would highly recommend Tower Hill garage in Farnborough.
I’ve recently purchased a vehicle from Tower Hill Garage and can categorically state it was the most pleasant experience I have had in a car showroom.The guys understand that people do not always want a salesman loitering over them whilst browsing, but they are always available to assist and answer your questions when required.
Well done guys for getting the balance just right.
I will certainly recommend you.
Thanks
Freddie
Great experience , friendly staff, no hard sell approach, nothing too much trouble. Great selection of cars . Just bought my 3rd card from them this one being my new car for my Driving School Highly recommend.
I bought a mk5 ford mondeo. The car on the test drive was perfect I couldn’t of asked for more out of a car. And Neil, Paul and Rikki have gone above and beyond to make sure I got a good fair deal. Thanks guys.
Found the car which matched our requirements on AT, a quick call to ensure it was still available and met by Alan who was very helpful and informative. No high pressure sales but left us with the keys to have a good look over the car. Offered a fair price for our Ford Focus Estate. Collected the car later that week, MOT and valeted. Total satisfaction.
What a fantastic bunch of chaps! Great service, they go beyond normal expectations.
Really good cars for sale. Honest and down to earth guys who work there. No pressure car sales as well! Highly reccomend this garage!!
Wexcellent
Helped me out in a pinch finding a small electrical part
Friendly staff and really good after sales service.
This a good place to buy second hand cars well matain very friendly and reliable service
Alan and the team were brilliant,they were pleasent and easy to talk too and was there to answer any questions thank you very much for all your help
Just bought from here. Great service, easy going Alan is a treat to deal with. I recommend visiting this place.
Great service today even though we were looking at the bottom end of what was on display. They were rewarded with a sale though!
Second car brought from Tower Hill. Great friendly staff, very efficient.
Alan was very helpful and friendly in the supply of a Nissan Quashqai would highly recommend this place. Thanks
Absolutely amazing garage. Drove away feeling very confident with my purchase. Super helpful and very nice to deal with.
Excellent service, friendly, polite staff. Super after sales service. Would recommend and Willbe uig in future. Many thanks for a superb swift service.
Alan was super friendly guy and made the experience for me. Would definitely recommend to friends and family
Great service, very friendly people. I’m very happy doing business with you. Great car, thank you
Nice and friendly staff Ben who dealt with me was lovely polite and nothing was any trouble for him answered all questions.. a few issues with the car but they quickly resolved it with no questions ask . All in all brilliant service
Very friendly and informative staff. Were not pushy with sales and was able to get a car within a short amount of time. Alan was very sweet 🙂
My son and I experienced excellent customer service when we visited on the 4th of April. The best treatment from a car dealer to date.
Good range of cars with a friendly, responsive and efficient service and fair prices. Very pleased with the car I bought from them.
Great bunch of guys at the branch , special thanks to Rikky and Alan who helped and guided me along the way . Very pleased with the service and would highly recommend . Will hopefully be seeing them again to get a car for my daughter in a few months !
Cheers guys
We just bought our car from Tower Hill garage and it was so fun and stress free I honestly wouldn’t go anywhere else again.
Paul and Alan were amazing, laid back, funny and made the whole experience relaxing.
Thank you guys.
I would highly recommend the guys at Tower hill if your thinking about buying a car this is the place to go. I delt with Rikky he made sure my sale went as quickly and as smoothly as possible. 5 star service from start to finish.
I bought my 2010 Kia Rio here in 2012 for £5,495 with a mileage of 14, 000.
It has been, and still is a great little motor. Now has 87,470 on the clock and never let me down.
Made the process of buying a car VERY easy, no pressure to purchase and answered every silly question we had!
Everyone working there was very professional and friendly. Nothing was too much trouble. Special thanks to Alan.
Alan was super helpful and informative during the whole process of purchasing my car. I had a test drive and looked at a couple cars, and Alan advised me on the one best suited to me. I’m very happy with the service I received 🙂
I was planning on buying a Corsa when I came to the garage but thanks to the lovely staff I managed to find a MG. Buying the car was very easy, and although there was a small problem with the car, this was resolved very quickly and the staff were extremely helpful during the whole experience of purchasing it.
A big thankyou to Alan(Sales) for his help in making car buying a pleasure.No hard sell etc. A few days after collecting the car it developed an oil leak which was dealt with promptly by the company with a courtesy car all at no charge to us. With thanks to Paul and the rest of the team for arranging all this especially so close to Christmas. Well worth 5 STAR SERVICE.
Thank you to Alan and the team. Fantastic service received. As expats from South Africa it is quite a challenge to purchase a vehicle in the UK. Thanks to Alan and his team we were able to do this within a week of our arrival. I highly recommend that you give them a try.
I purchased a Vauxhall Mokka on the 1st June from Tower Hill garage and all I can say is that their level of service and customer care is 100%. After having such a bad experience with another dealership, Tower Hill were able to turn things around for me .
Best dealership in town!
Keep up the great work
We bought a Mercedes from Tower Hill garage
And found the team amazing ! Especially Ricky! His service was really Professional and made the process very easy
Would recommend.,
Thanks Amy x
Recently brought a vehicle from Tower Hill Garage. Nice & pleasant experience. Very honest and fair guys, I highlighted a few concerns and they resolved them no problem. Car recently went back for minor issue and again they were very helpful. Not local to me but would use again.
Recently bought a car from Tower Hill garage Ltd and couldn’t be Happier. From choosing my car to driving away the service was fantastic. I drove 163 miles to collect my car and I was not disappointed. If I buy another car in the future I will be looking at Tower Hill first. Thank you Alan Samuel. My car is first class..
Tower Hill Garage was great, helpful and friendly. Ben talked through everything with me, he was great and friendly. Found the whole process very smooth and easy. They even helped my Dad browse at their cars. Would recommend them to friends and family.
Bought my first car from here last week and they were very friendly and helpful. They listened to all my queries and when I came to collect they had all been resolved. Felt very happy and confident with my purchase!! Special mention to Alan for helping me out 🙂
We bought a car from Tower Hill Garage this week, found all the staff helpful, understanding and courteous. A special mention to Alan who found nothing too much trouble. They have a wide range of vehicles to suit all needs and can help you make your choice. Can definitely recommend Tower Hill Garage.
Just purchased my car from tower hill garage. Alan was exceptional and made sure everything went smoothly and answered the many questions I had without issue. I have purchased from here before and knew it was the right decision to return and I wasn’t disappointed. Loving the new car
Bought white BMW 1 series from these guys about 2 weeks ago, and couldn’t find a fault with their service. Ben really knows his stuff and was able to answer all of my questions. The garage is just great, the whole sales process was clear and easy from a buyer’s perspective which is exactly what you want when investing in a new car. Although they are a good 50 miles away from me, it is worth the journey and would definitely return.
Thank you so much, I love my new car and am grateful for your service!
Bought my car from this garage, who have made the purchase so easy, Rikky dealt with the sale and was so helpful and arranged to sort out any little minor things we’d noticed with the vehicle very quickly before the sale was made. Was a no pressure sale and went above and beyond to make sure we were happy. Very happy customer and would definitely recommend!
Found the car i liked on Autotrader however it was 70 miles away, rang Towerhill and after a chat with Alan I arranged to drive over and view the car, I was not disappointed, it was exactly as promised, condition, mileage and all the features as advertised. During the test drive Alan noticed a small crack in the windscreen (which if I’m honest I missed) apologised and said it would be replaced before collection. I agreed to purchase the vehicle and collect it the following Friday, an issue on my part meant i couldn’t get over until the Saturday but when I arrived the vehicle had been serviced/MOT’ed and valeted to a high standard.
Alan was very friendly and professional and nothing seemed like too much bother, a really great car buying experience.
Alan if you read this I hope you shared the biscuits buddy.
I purchased a Mercedes c class in March from Hill side garage. Fantastic service when I found a fault that wasn’t covered Neil sorted the problem with an independent specialist and paid the bill as a good will gesture. Better experience than I’ve had than buying a new car in the past.
I had a great experience at Tower Hill garage. I am very happy with the car I got. The staff were very friendly. The car was very clean and tidy all throughout. I was reassured that if I had any problems, to call them straight away and that they would sort it. I have had no problems what so ever. Thank you!
We recently accompanied our daughter to Tower Hill Garage to buy her first car.We were very impressed with Alan’s helpful manner and patience in answering all our questions and concerns.There was never a hint of a hard sell , only a wish to help our daughter to feel confident in making such an important and possibly daunting decision.
Everything was perfect with the car when we picked it up and the hand over paperwork was all in order and our daughter very excited and happy with her first car .
This was a great experience, from my initial look at the car to the handover a week later. I was lucky enough to do the deal with Paul M. who was professional, friendly and helpful throughout the sale. The trade-in value offered was fair and the replacement car prepared to a high standard, with all my requested work completed at a good price. The paperwork was handled efficiently and smoothly and I drove away, happy with the car and the warranty offered.
Thanks Paul and THG, highly recommended!
Very good service offered, provided a test drive before purchase and a very smooth sale including offering to rectify some items on the MOT. Following the purchase, the car had to come back to resolve a Engine Management light that came on. Couldn’t do enough to get it sorted and appreciated the inconvenience it was causing having just purchased the car. Very happy with how i was treated by Paul and Neil, plus anyone else i spoke to during my visits there. David
I bought my car at the end of August and despite being short staffed on the day the courteous and respect I received was good. The salesperson, Paul, was not pushy but knowledgeable and kind. And, the service given by the mechanics has proved brilliant so far because they serviced the car. The car performs really well and I am still learning of yet more bells-and-whistles with regard the additional technology.
I would recommend Tower Hill Garage to anyone looking for a used car to purchase.
I love my Mini Cooper.
I was recommended this car dealer by my neighbour who had bought cars from them before. We met with Alan, who was an absolute star, very genuine and happy to help me with a car I had seen on their website. Took a test drive last thing on a Sunday afternoon and I paid a deposit there and then. I picked up my car a few days later after they MOT’d it for me, and I’m very happy with my purchase. A Peugeot 3008. Thank you Alan, lovely to chat with you. I highly recommend this garage.
I’ve bought two cars here now. Both good experiences.
After care from the guys is good too.